ONLINE CLASSES

TERMS & CONDITIONS

HOW DO I JOIN THE CLASS ONLINE?

We are running our classes and workshops on a range of video conferencing platforms including (Zoom, Facetime, or Skype) depending on what is best for each class ie. FaceTime tends to have a lower audial latency which is better for music classes, while ZOOM provides better visuals and conferencing technology.

 

Most group classes will be conducted on ZOOM, to participate you will need to create an account and download the program onto your device (ie. iPAD) being used. ZOOM is completely free and can be accessed at the following link: https://zoom.us/freesignup/ 

 

For each class/workshop, a specific Zoom meeting will be created and an invitation link will be sent to you following your registration. Please note, these meetings will be password protected to prevent unauthorised access and keep our online environments safe. The password to each meeting will also be sent out alongside the invitation links. 

TERMS & CONDITIONS

  • No refunds or exchange of dates after booking.

  • Classes are booked in blocks of 4 weeks, payment is required in advance. We will confirm session booking once payment has been received on our secured online payment system (www.ezidebit.com).

  • Classes are capped to ensure quality learning and maximise teacher/student interactions.

  • Wherever possible, students are grouped according to age/level.

  • We reserve the right to postpone or cancel a class/workshop (e.g. illness of the teacher or due to insufficient registrations) in which case we will offer you an alternative class/workshop or a full refund of all registration fees.

  • Once you receive your booking link, take note of session time or add them to your calendars.

  • Please wear comfortable and respectable clothing on camera.

  • Students showing/sharing inappropriate content will not be tolerated.

  • Photos & videos - we take protecting the privacy of our students very seriously. We ask parents and students not to take photos or videos of our online classes privately without our written permission. Like our onsite programs, we sometimes may take photos or screenshots of classes for internal and/or client communications and promotional purposes (including via social media) undertaken by Beyond Distinction, with each family/parent’s consent. For those families who do not wish to be included, we will not publish any pictures of them individually or where they are the main subject. However, their faces or profiles may still appear in some pictures in the background or as part of a group photo. Please advise if you do not wish for your child to be included in this.

  • To the extent permitted by law, our liability to you, the enrolled student or any third party, whether under statute, in contract or in tort, including for negligence or otherwise is limited to the aggregate of the fees paid by you to Beyond Distinction under this agreement.

  • Illness/Absences: You must notify Beyond Distinction via email or text message with at least 24hrs notice of any students who are sick or unable to attend their booked sessions. Makeup credits maybe granted with written approval by the management.

  • Privacy Policy and Collection Notice

ONLINE CLASS TIPS:

  • To make the most of your online session time, set up all the materials for your class in advance. ie. Tune your instruments! Also, test your camera views and lighting are at comfortable levels where the teacher can see the participant/s.

  • Where there are siblings on separate devices participating in the same class and same room, please ensure one device is on MUTE to reduce interference & static.

  • Camera location: we recommend students join our class in a quiet room and away from distractions. For young students (Kindy to Year 4), we recommend a parent or guardian be present to supervise the lesson or be available to provide assistance if necessary. Sometimes children might accidentally switch themselves off and require assistance to login.

Can I use my NSW Creative Kids and Active Kids vouchers with you?

Yes, you can use a $100 NSW Creative Kids voucher towards all our online classes: Arts, Languages, Music and Subject Coaching classes and the Active Kids vouchers can be used with any Beyond Distinction sports programs.

Should you have any other questions about our online classes, please feel free to give us a call on 0457 588 812. 

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BRIGHT SPARKS LEARNING & DEVELOPMENT PTY LTD T/AS BEYOND DISTINCTION ABN: 28 614 989 632

ACADEMY ADDRESS: ADJ. CABARITA PARK SWIM CENTRE, CABARITA ROAD CONCORD NSW 2137

CONTACT   M: 04575 88812   E: enquiries@beyond-distinction.com.au